All our products are covered by a 2-year legal warranty, as established by current European regulations. This warranty covers possible manufacturing defects or malfunctions that are not caused by normal use or regular wear and tear.
What is not covered by the warranty?
Damage caused by impacts, improper use, incorrect handling, or normal wear and tear of parts such as brakes, tires, or batteries is not covered.
Do you have a problem with your product?
If you believe your product may have a defect covered by the warranty, please contact us through the contact form. Please include:
1. Your full name
2. Order number
3. Phone number and email address
4. A brief description of the issue
Our team will review your case and contact you as soon as possible to provide a solution: repair, replacement, refund, or discount, as applicable.
